Question 1

How do I start?

Accepted Answer

About ten minutes. Name the circle, set the amount and how often you pay, add who’s in, share the link. Members don’t need an app.

Question 2

What should I have ready?

Accepted Answer

The people, the contribution, how often you pay, and a payout order. Or let us shuffle one for you.

Question 3

I got a join link

Accepted Answer

Open it, confirm it’s you, you’re in. Link looks wrong or expired? Ask your organiser for a fresh one.

Question 4

I can’t get in

Accepted Answer

Email hello@circlesave.app with the phone or email you used, and what you see on screen. We’ll help you back in.

Question 5

Do you hold our money?

Accepted Answer

No. Not a pound. People pay whoever’s turn it is, the way you already do. Members never pay, and organisers are free in early access. After that it’s 20p a person for each turn after the first. Never a cut of the pot.

Question 6

What if someone misses?

Accepted Answer

That’s still on the circle. We flag when a payment pattern looks off so you can talk early. We don’t guarantee every payment.

Question 7

What can my organiser see?

Accepted Answer

Your name and number, and whether you’ve paid each round. Once you add a payout account, they also see the name on it, its last four digits and whether your ID check is done. They never see your bank balance.

Question 8

Privacy request

Accepted Answer

Email hello@circlesave.app to see, correct or delete your information, or with any question about the policy.

Need a hand?

Still stuck? Talk to us.

Need a hand?

Starting a circle

Still stuck? Talk to us.